Welcome to Hidesoul. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order.

1. General

  • This website is operated by Hidesoul, based in India.
  • By using our website or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
  • Hidesoul reserves the right to update, modify, or change these terms at any time without prior notice.

2. Products and Availability

  • All our leather bags are handcrafted, and slight variations in color, texture, or grain are natural features of genuine leather.
  • Product availability, pricing, and descriptions may change without prior notice.
  • We reserve the right to discontinue or modify any product at any time.

3. Pricing and Payments

  • All prices listed on our website are in Indian Rupees (INR) unless otherwise stated.
  • For international orders, final pricing will include currency conversion, shipping costs, and applicable duties or taxes at checkout.
  • Payment must be completed at the time of purchase through the available secure payment gateways.

4. Shipping and Delivery

  • We process and ship orders from India to various countries across Europe and other regions.
  • Delivery times may vary depending on destination and customs clearance.
  • Customers are responsible for any customs duties, import taxes, or local fees applicable in their country.
  • For more details, please refer to our Shipping Policy.

5. Cancellations, Returns, and Refunds

  • Orders can be cancelled within 24 hours of placement if not yet shipped.
  • Returns are accepted only for defective, damaged, or incorrect items, as per our Return Policy.
  • Refunds will be issued to the original payment method after inspection and approval.
  • Shipping charges and customs fees are non-refundable.

6. Intellectual Property

  • All content on this website, including logos, product images, designs, text, and graphics, are the intellectual property of Hidesoul.
  • Unauthorized reproduction, modification, or distribution of any material is strictly prohibited.

7. Limitation of Liability

  • Hidesoul is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
  • We make every effort to ensure accuracy but do not guarantee that the website will always be error-free or uninterrupted.

8. Privacy

  • Your personal information is handled with care and confidentiality.
  • By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.

9. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:
đź“© info@hidesoul.com
🕒 Monday to Saturday, 10:00 AM – 6:00 PM (IST)