At Hidesoul, we take great care in delivering your leather bags safely and on time. Each order is packed with attention to detail to ensure your purchase reaches you in perfect condition.
Processing Time
- All orders are processed within 2–4 business days after confirmation.
- Once dispatched, you will receive a tracking number via email or WhatsApp.
- Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Duration
- Standard International Shipping: 7–14 business days (depending on destination).
- Express Shipping (optional): 4–7 business days.
Please note: Delivery time may vary due to customs clearance or carrier delays.
Shipping Charges
- Shipping charges are calculated at checkout based on destination and package weight.
- For promotional offers, free shipping may be available — details will be mentioned on our website during such periods.
Customs Duties & Taxes
- All international shipments may be subject to customs duties, VAT, or import taxes imposed by the destination country.
- These charges are not included in the product price or shipping fee and must be paid by the customer upon delivery.
Order Tracking
Once your order has shipped, you will receive a tracking link to monitor your delivery status in real-time.
Lost or Delayed Packages
In rare cases of delay or loss during transit, please contact our support team. We will work closely with the courier to resolve the issue promptly.
Contact Us
For any questions regarding shipping or delivery, reach out to us at
📩 info@hidesoul.com
We’ll respond within 24 business hours.